We value your trust and aim to provide you with the best products and service. Our return and refund policies are designed to ensure fairness and clarity.
Return Request Timeline
- Customers must initiate a return request within 5 days of delivery.
Eligibility for Returns/Refunds
- Eligible Cases:
- Returns or refunds are allowed only if we have delivered an incorrect size or color.
- Ineligible Cases:
- If the customer has ordered the wrong size or product, only exchange requests will be accepted, and the return delivery charge must be borne by the customer.
Conditions for Returns
- To process any return, customers must share a video or photo of the package while unboxing as evidence.
Refund Process
- Refunds will be initiated within 2 business days of receiving and verifying the returned product and credited to your original payment method.
- Return requests are reviewed and approved within 24 working hours.
How to Initiate a Return
- To initiate a return, contact us via WhatsApp at with your order details and unboxing proof.
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